United Bank

  • Commercial Services Operations Specialist

    Job Locations US-VA-Vienna
    Posted Date 2 months ago(4/10/2018 11:59 AM)
    Job ID
    # of Openings
    Treasury Services
    UB Non-Retail
  • Responsibilities

    The Commercial Services Operations Specialist supports the Commercial Services Officers by performing a variety of administrative services related to Cash Management and responding to routine customer inquiries.   




    • Works closely with the Commercial Services Officers providing support with:
      • Preparation of marketing materials for prospect/customer sales calls.
      • Preparation of Requests for Proposals (RFP’s).
      • Opening of new accounts and the related on-boarding processes.
      • Works with customers in collecting and reviewing documents necessary to open an account or cash management product/service.
    • Responds to requests from customers related to cash management products/services including:
      • Collecting and reviewing documents needed for new sales.
      • Preparing documents necessary for limit increases and obtaining applicable approvals from senior management.
    • Responds to requests from internal departments including Compliance, Audit, and Cash Management.
    • Creates customer files in accordance with department standards, policies and ethical standards governing the financial services industry including compliance with the Bank Secrecy Act.
    • Perform other duties as assigned.


    • At least one year of Banking with an understanding of commercial bank products & services
    • Proficiency with MS Office Suite products
    • Strong written, verbal and interpersonal skills
    • Ability to coordinate with various departments and individuals to meet deadlines.
    • Excellent customer/client contact skills
    • High School diploma, GED or equivalent required




    • Professionalism 
    • Interpersonal and customer contact skills
    • Must be a self-starter
    • Problem solving skills


    Essential Functions:


    • Sitting for extended period of times as required
    • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
    • Ability to converse and exchange information with all levels of staff within organization.
    • Ability to observe, perceive, identify, and translate data


    With over 175 years of experience, United Bank is one of the region’s premier banks with locations in West Virginia, Virginia, Washington, DC, Maryland, Ohio, and Pennsylvania. A subsidiary of United Bankshares, Inc., with dual headquarters in Washington, DC and Charleston, WV, we are a full service financial institution with over $19 billion in assets.
    At United Bank, our people are our greatest asset. Our company is a perfect fit for hard-working, driven individuals as we provide a culture that is entrepreneurial, efficient, relationship-based and service-oriented. United is proud of our record of growth and our commitment to service - not only to our customers, but also to the communities in which we live and work.
    United encourages our employees to become involved in the community and in professional activities, and we provide continued training and other support to help all employees achieve their full potential.


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